Privacy Policy

Last Updated: June 19, 2024

ABHIOM ORGANICS PRIVATE LIMITED is the owner of the brand "PureGrove" and the website [https://puregrove.in/](https://puregrove.in/) ("the site"), and/or any subdomain and/or mobile application. We ("we," "our," or "us") value the privacy of our users ("you" or "your"). This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect:

We may collect the following types of personal information as part of the user onboarding process:
- Names
- Email addresses (optional)
- Phone numbers (User for login OTP)
- Demographic details such as postcode and preferences.

How We Collect Information:

We collect your personal information directly when you use our services, through login and sign up forms during user onboarding.

How We Use Your Information:

We gather this information to improve and provide you with better services. Specifically, we use your data for: - Facilitating user onboarding and account creation - Providing the services you have requested

Use of Demographic / Profile Data / Your Information:

We use your personal data to take and fulfill orders, deliver products and services, and communicate with you about your orders, products, services, and promotional offers.

Information Sharing:

We do not share your personal information with third parties.

Data Security:

We maintain reasonable physical, electronic, and procedural safeguards to protect your personal information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using our platform, you accept the inherent security implications of data transmission over the internet, which cannot always be guaranteed as completely secure. Therefore, there are inherent risks regarding the use of our platform. You are responsible for ensuring the protection of login and OTP records for your account.

Cookies and Tracking Technologies:

We do not use cookies or other tracking technologies.

Data Retention:

We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable ABHIOM ORGANICS PRIVATE LIMITED to exercise its legal rights and/or defend against legal claims or if required by law.

Children's Privacy:

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Your Rights:

You have the right to access, correct, or delete your personal information held by us. If you have any questions or concerns about your privacy, please contact us using the contact information provided below.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: - Legal Entity Name: ABHIOM ORGANICS PRIVATE LIMITED - Registered Address: 81, Kailash Nagar Phase I, Semra Kalan, Chandbad, Huzur, Bhopal, Madhya Pradesh 462010 - Operational Address: 81, Kailash Nagar Phase I, Semra Kalan, Chandbad, Huzur, Bhopal, Madhya Pradesh 462010 - Email: Sales@puregrove.in

Grievance Officer:

If you have any grievances regarding our privacy practices, you may contact our Grievance Officer at: - Legal Entity Name: ABHIOM ORGANICS PRIVATE LIMITED - Registered Address: 81, Kailash Nagar Phase I, Semra Kalan, Chandbad, Huzur, Bhopal, Madhya Pradesh 462010 - Operational Address: 81, Kailash Nagar Phase I, Semra Kalan, Chandbad, Huzur, Bhopal, Madhya Pradesh 462010 - Email: Customer@puregrove.in

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.